
Incident Investigation Masterclass
Service Description
Unlock the future of safety investigations with our Incident Investigation Masterclass—a game-changing course that blends modern safety science with practical application. Delivered by Director & Co-Founder Georgina Poole, an advocate for Human and Organisational Performance (HOP), this masterclass equips participants with the latest tools and techniques to uncover deeper insights from events and drive meaningful change. Through real-world examples and hands-on learning, you’ll gain a richer understanding of human error—shifting from blame to learning—and discover how context shapes decision-making and performance. We move beyond traditional root cause thinking and introduce investigative methods that reflect how work is actually done. You’ll walk away with two nationally recognised credentials: ICAM Lead Investigator Certification and Learning Teams Facilitator Accreditation—a powerful combination that sets you apart in any industry. You will also receive micro-credentials for both of these that you can share on your social media profiles such as LinkedIn. The National Unit of Competency BSBWHS515 Lead Initial Response to and Investigate WHS Incidents is available at an additional cost. Please note - This is NOT your standard, traditional ICAM training course. This a masterclass, a much more personable and hands on program and Event Learning Australia takes pride in being the leading provider in Australia to merge a traditional qualification (ICAM) with modern safety science principles, helping you enhance not just your investigations, but your organisation’s entire approach to safety. Whether you're in mining, transport, energy, construction or healthcare, this masterclass will change the way you think about incidents—and how your organisation learns from them. Note - Please email georginapoole@eventlearning.com.au if you require an invoice for payment