What are
Learning Teams?

Collaborative, worker-driven discussions that uncover how work is actually done, identify operational challenges, and generate practical improvements by leveraging frontline expertise.

Why Learning Teams?

Learning Teams are invaluable both proactively and post-event because they create a space where workers can openly share their experiences, uncover operational realities, and identify practical improvements without fear of blame.

Proactively, they help organizations understand weak signals and optimize work before issues arise, while post-event, they provide deep insights into what contributed to the event, going beyond compliance to drive real learning and system improvements.

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Facilitated by Georgina Poole, Co-Founder & Director.

Georgina has been facilitating learning teams both proactively and post event for over ten years, A skilled facilitator, Georgina is able to create a space where workers feel psychologically safe to share their experiences, perspectives, thoughts and insights.

What's involved in facilitating a Learning Team?

Logistics of a Learning Team

To effectively facilitate a learning team the following is needed:

Time with your workers (at least two(2) hours). The more time to learn the better.
Five (5) to Seven (7) workers who do the task or activity etc. you would like to learn about or post event - all of the workers involved in the event plus others who do the same tasks, work or activity. *Note - Supervisors, Managers etc are not permitted. A seperate session can be held for leaders to attend.
A room (not a Supervisor's/ Manager's office), that can accomodate 5 - 7 people with chairs and desks.
A large whiteboard with whiteboard markers or alternatively butchers paper
Catering - depending on the length of the session, food is always recommended as an inclusion (if possible).

NOTE - Learning Teams held post event should be held as soon as possible after the event e.g. immediately after (e.g the next day or two).

What You Receive As Part Of This Offer

Facilitation

Georgina will facilitate a learning team with your workers to help you gain valuable insights on a topic/ task/ activity of your choosing or post incident as part of an investigation process.

Remote or In Person

The Learning Team will be facilitated in person for Brisbane locations only, and all other instances will be completed remotely via use of Microsoft Teams or Zoom.

Debriefing Session

A debriefing session will then be held with key stakeholders via Microsoft Teams or Zoom to share insights and learning from the session.

What are Learning Teams?